VitalOps Field Privacy Policy

Effective October 30, 2026

VitalOps Field ("the app") is a private field-operations app provided by Texoma Healthcare Group ("we", "us") for the staff of the organizations that use it. Accounts are created by an administrator; there is no public sign-up. This policy explains what the app collects and how it is used.

Information we collect

• Account information: your name, work email address and role, provided by your administrator or by you.
• Content you create: site visit reports and notes, photos you attach, tasks, and messages you send in team chat.
• Location at check-in: when you check in or out of a facility, your device's location at that moment is saved to verify the visit. The app does not track your location in the background.
• Device push token: if you allow notifications, your device's push token so the app can send you alerts.
• Basic technical data: sign-in times and error information needed to keep the service secure and working.

Face ID is handled entirely by your iPhone. The app never receives your face data; if you turn on Face ID sign-in, your login is stored only in your device's secure Keychain.

How we use it

• To provide the app's features: site visits, facilities, tasks, team chat and notifications.
• To keep accounts secure and to troubleshoot problems.

We do not sell your information, do not use it for advertising, and do not track you across other companies' apps or websites.

Sharing

Information is visible to other authorized users in your organization according to their role. It is stored and processed by service providers that host the app (database, file storage, email and Apple's push notification service) solely to run the app. We may disclose information if required by law.

Storage and security

Data is encrypted in transit (HTTPS) and stored with access controls. Access is limited to signed-in, authorized users.

Retention and deletion

Information is kept while your account is active and as needed for your organization's records. To request access to or deletion of your account and data, contact us at the address below or ask your administrator.

Children

The app is intended for working staff and is not directed to children.

Changes

If this policy changes, the updated version will be posted on this page with a new effective date.

Contact

Texoma Healthcare Group
Attn: Shlomo Pinter
shlomopinter@gmail.com